Shipping policy

Delivery

The costs of delivery will be as displayed to you on the order page. Additional charges apply for delivery outside the UK.

We will deliver the products to you as soon as reasonably possible and in any event within 30 days after the day on which we accept your order. We will provide an estimated delivery date in the order confirmation email. We aim to meet these delivery times but during busy periods deliveries may take a little longer.

Please allow up to 5 working days (working days are classed as Monday to Friday only, excluding UK Bank Holidays and Public Holidays) for UK mainland deliveries. Please allow 10 working days for all international deliveries. These delivery times are estimates only.

If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel the order and receive a refund for any products you have paid for but not received (see section 6 below).

The product/s will be your responsibility from the time we deliver the product/s to the address you gave us.